Question 1

What container types are supported?

Accepted Answer

JustLoad.it supports all standard ISO shipping containers: 20ft Standard, 40ft Standard, 40ft High Cube, 45ft High Cube, and 53ft Domestic (US). You can also define custom container dimensions for specialized needs.

Question 2

How does the 3D visualization work?

Accepted Answer

Our interactive 3D viewer shows exactly how your items will be arranged in the container. You can rotate, zoom, and inspect the load from any angle. Each item is color-coded and labeled for easy identification during actual loading.

Question 3

What units of measurement are supported?

Accepted Answer

You can work with centimeters (cm), feet (ft), or inches (in). The system automatically converts between units, so you can enter dimensions in whatever format your suppliers provide.

Question 4

Can I print loading reports?

Accepted Answer

Yes! Pro users can generate professional PDF reports that include the loading sequence, 3D visualizations, item list with dimensions, and container utilization stats. Perfect for sharing with warehouse teams or including in shipping documentation.

Question 5

Can I try before I buy?

Accepted Answer

Absolutely! The free plan lets you create 3 simulations per week with full 3D visualization. No credit card required. Upgrade to Pro when you need unlimited simulations, saved shipment history, and PDF reports.

Question 6

How do I cancel my subscription?

Accepted Answer

You can cancel anytime from your account settings. Your access continues until the end of your billing period. No questions asked, no cancellation fees.

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